VX Suites

 

VX Pulse

With VoIP systems, voice quality now relies on the data network. Tools exist to monitor that network, but VXPulse is the only network monitoring tool that looks at the network through the lens of voice to determine call quality issues and protect the user experience. Partners can use VXPulse to assess a customer’s network to determine VoIP readiness, to troubleshoot issues and to offer ongoing support.

 

WHO NEEDS IT?

 

• Any business that wants to ensure acceptable call quality. 

• Enterprise clients who need to ensure applications will function as intended in the end-user environment 

• Businesses with a hybrid UC environment like a Cisco/Lync environment, an Avaya/Polycom environment, etc.

 

FEATURES

 

• Remotely monitors PBXs, VoIP implementations, network devices and access points across a network. 

• Continually tests and tracks the status of the network to detect changes and threats to the end-user experience. 

• Monitors call quality and server performance. 

• Supports all network devices, even from multiple suppliers. 

• Gives support staff a complete view of the entire communication ecosystem and its status through a unified remote access solution. 

• Allows for backup of server and network device configuration with verification and audit reporting. 

• Supports small business voice and data networks as well as large enterprises with multiple locations. 

• Reduces costs with automated monitoring and notification, thus minimizing business disruption